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An employee/s that know some sign (enough to be helpful or put out a deaf friendly vibe)
There is a fluent signer on board.
Offers workshops/classes in ASL.
Relay Call Training
Employees have had relay call training.
Employees have an understanding of some basic concepts about what a D/HOH person might value in a customer service experience and that there is an expectation to demonstrate that they understand these things.
Deaf Friendly Events
The businesses has events that are deaf friendly, for example: there is an interpreter present.
A business that is committed to providing VRI services.
A business that is committed to hiring interpreters and has an understanding that hiring interpreters with a background specific to interpreting in situations that are similar to yours and can better suit your needs is an option.
Voice / Text
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